About me
I specialize in making overwhelming information actionable—from de-mystifying dark web threats to simplifying credit journeys—while driving measurable business results. What sets me apart is my ability to balance deep user empathy with business objectives, creating experiences that both delight users and achieve growth goals.
What others have said about me
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I am pleased to nominate Tricia B. for a Spot Award in recognition of her outstanding performance. Throughout the past several months, Tricia has taken on numerous challenging assignments often characterized by ambiguity and undefined parameters. Despite these hurdles, she has consistently risen to the occasion and delivered exceptional results. Notably, both Loraine H. and Allen R. have independently expressed their satisfaction with Tricia's work and the collaborative environment she has fostered. Tricia's approach to tackling these assignments has been nothing short of impressive. Her resilience, dedication, and professionalism are evident in their outcomes. It is with great appreciation that I acknowledge Tricia's contributions and recommend her for this well-deserved recognition.
— Product Design Manager
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Tricia was thrown into the middle of the Connected Solutions project and asked to create workflows for the Global Product Catalog and Tenant Product Configuration. These unanticipated workflows are necessary to finalize the Salesforce (SF) Commerce Cloud implementation. Her ability to research new systems and self-manage complex work negated delays to the project, which is the typical result of adding additional scope.
— director Product Management
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Tricia has done a remarkable job with product design for both IHS and DIM. She's willing to take any feedback, give it a thorough thought and do the right thing for the product. Love having her on the team and appreciate all her contributions.
— director Product Management
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I'd like to give a shoutout to @tbayne for all her help on Unity Console. She has been so organized and methodical with documentation and getting us set up for V2. It has made everything run so much more smoothly and we are catching all the moving parts to make sure we move forward strong!
— Senior Product Manager
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Tricia has done a great job stepping in on Console V1 needs. She is GREAT at working within the constraints provided by product. Her work reconciling various designs vs. what has and will be implemented was a difficult and tedious task, but her attention to detail and positive attitude was very much appreciated! Tricia is such a pleasure to work with.
— Senior Product Designer
Recognition
2024
Collaborate to Win Spot Award x 3
2023
ECSeptional Team Award for Digital Identity Manager (criteria below)
Collaboration
Demonstrates an eagerness to work with others for a common purpose of achieving a shared goal and/or business outcome
Behaviors demonstrate respect, trust, and integrity
Role models and advocates for a positive work culture that promotes diversity, equity, and inclusion for all
Innovation
Proven ability to think strategically and drive innovative solutions
Challenges and/or questions the status quo
Game-changing ideas
Customer/Client Success
Has added significant value as it relates to our social impact and mission at ECS
Exceeds customer expectations while providing a world-class customer service experience
Efficiency
Brings thoughtful solutions to avoid waste of time, money, and/or energy
Achieves maximum productivity while decreasing the number of resources needed
ECStra Shoutout
2022
Level 2 Collaborate to Win Spot Award
Innovation Award
2017
Collaborate to Win Spot Award